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TSSI provides world class support via our US-based call center, online support, and global distribution.

Privacy Policy

Test System Strategies, Inc. (TSSI) Website Privacy Policy

Last Updated: January 2014

Purpose

The purpose of this document ("Privacy Policy") is to describe TSSI's policy regarding the collection and usage of personal data from our external web site www.tessi.com with pages specifically point to this privacy policy ("Website").

TSSI and its agents will protect the information that is gathered on this site as stated in our Privacy Policy. It will not be shared with, bartered, or sold to any third party. If you have any comments or questions regarding our Privacy Policy, please contact us at legal@tessi.com.

Policy

How We Treat Your Personal Information
TSSI considers all information collected on this site to be our information. It will be collected from you via the forms in various locations on TSSI Website, but will not be shared with, bartered, or sold to any third party. At times, we disclose relevant information about our customers to our contractors in order for them to provide specific services for TSSI or to distributors to fulfill a customer order. Our contractors and distributors are bound by strict contractual requirements to keep all information they receive confidential and to use such information solely on behalf of TSSI. We take reasonable measures to protect the information you share with us from unauthorized access or disclosure.

We collect information from you for the purposes of fulfilling your requests, improving your experience on the TSSI Website, and improving our ability to create individually relevant communications to you about our products and services. You may choose to not supply any personal information to us; however, doing so will limit your access to certain content on our site, such as product downloads, demonstrations, technical papers, and the like.

How We Treat E-mail Lists

TSSI maintains several e-mail lists to keep interested persons informed about events and other items of interest. Individuals can sign up to join our mailing lists in several ways, for example; in response to an e-mail message or by using a form on our Website. Other than disclosing to contractors as required for them to perform specific services for TSSI, we do not sell, trade, lease, rent, loan or otherwise disclose the addresses on these lists to any third party.

How We Treat Your Browser Information
TSSI analyzes the log files of our Website to better understand the volume of traffic to particular areas of our site. This information helps us to better understand and serve your information needs. The individual user remains anonymous in our Website log files unless they have logged in to one of our password-protected sites. For example, when accessing the Customer Online PCR Tracking Page, our maintenance customer’s Website, individual registration and browser information may be correlated to your personal and company information stored in our business databases. These databases contain support contract expiration dates and other information relevant to delivering and improving support.

Our Use of Cookies
A "cookie" is a marker or an identifier that is entered into the memory of a visitor's browser and is saved to a file for future reference. TSSI uses cookies on selected areas of our Website as a tool to "remember" information about our visitors so that they do not have to repeatedly enter their personal information onto numerous forms on the site. In the future, cookies will help us tailor our Website to the visitor's individual interests. You can set your browser to notify you when you are sent a cookie so that you can decide whether or not to accept it. Even without a cookie, you can access most information on our Website.

How We Handle Changing Information
We realize that your personal information, including name, company, and e-mail address, is subject to change over time. In the effort to keep your information current and accurate, we are working on tools that, once deployed, will allow you to review your information and update it as needed. In the mean time, if you need to update your information in our records, please send email to legal@tessi.com.

Consent
By using our web site, you consent to the collection and use of your personal information by TSSI as described in this policy. We reserve the right to change our privacy policy at any time. If we decide to change our policy, we will post those changes on this page.